Moya App SASSA R350 | Moya App SASSA Download

The South African Social Security Agency (SASSA) plays a crucial role in supporting eligible South African citizens by providing them with essential social grants. 

Among these grants is the SASSA SRD grant, also known as the R350 grant, which offers temporary financial assistance to unemployed individuals in South Africa. It is worth noting that the Moya app is sometimes confused with the official SASSA app, but in reality, it is primarily a messaging application. 

Nevertheless, it does offer a useful feature that allows grant recipients to check the status of their applications and manage payments.

Applying for the SASSA R350 Grant via Moya App

While the Moya app itself cannot be used for the initial application of SASSA grants, there are several alternative methods recommended by the agency:

  1. Applying via the SASSA Website: To initiate your application online, visit the official SASSA website at https://srd.sassa.gov.za/sc19/apply. This is the primary online application channel.
  2. Applying via WhatsApp: You can also apply by sending a message to 082 046 8553, including your ID number, surname, and the reason for your application. A consultant will reach out to you to guide you through the process.
  3. Applying via USSD: Dial 1347737# on your phone and follow the on-screen prompts to submit your application.
  4. Applying on GovChat: Alternatively, you can submit your application on the GovChat platform by visiting https://www.govchat.app/ or their Facebook page.
  5. In-Person Application: If you prefer an in-person approach, visit your nearest SASSA office, local municipality office, or South African Post Office. Make sure to bring your ID and necessary supporting documents. There are no application fees associated with any of these methods.

When applying, ensure that you provide your valid South African ID number, contact information, and a clear reason for your application.

Checking Your SASSA R350 Application Status via Moya App

After applying for the SASSA R350 grant, it typically takes around 7 days for SASSA to verify and approve your application. You can check your SRD status using the Moya app by following these steps:

  1. Open the Moya app and ensure you have an active mobile data or Wi-Fi connection.
  2. Tap on the “Apply for SASSA Grant” option. This will redirect you to the official SASSA website.
  3. Scroll down and select “Application Status,” then enter your ID number and mobile number.
  4. Click “Submit,” and your application status will be displayed on the screen.

Once your application is approved, you will start receiving the monthly R350 payments, which can be used for purchasing essential items such as food and toiletries.

Appealing a Rejected SASSA Application

In case your R350 grant application is rejected, you have the option to appeal the decision through the Moya app. Follow these steps:

  1. Download and open the Moya app from the Play Store.
  2. Select the “Reconsideration” option and enter your ID and mobile number.
  3. Specify the reason your initial application was rejected.
  4. SASSA will review your appeal and contact you within 7 days with the outcome. If your appeal is successful, the payments will commence.

Updating SASSA Banking Details with Moya

To update your banking details for SASSA SRD payments using the Moya app, follow these straightforward steps:

  1. Register on the Moya app using your mobile number.
  2. Go to the “Discover” tab.
  3. Select “Money and Services” and then “SASSA Relief.”
  4. Choose “Update Your Banking Details” and enter your ID and account number.
  5. Follow the provided link to modify your banking details.
  6. Submit your updated account information.

SASSA will then redirect payments to your newly updated banking details, ensuring uninterrupted and timely receipt of your funds each month.

How to Download Moya App for Android and iOS

The Moya app offers an easy and cost-free way to chat, make calls, and manage your SASSA grant status. If you are an Android user, you can download and install the Moya app from the Google Play Store using the following steps:

  1. Open the Google Play Store on your Android device.
  2. Search for “MoyaApp” and tap “Install” next to the Moya Messenger app listing.
  3. Once the download is complete, open the app and register with your phone number.

For iOS users, Moya Messenger is also available on the Apple App Store. Follow these steps to install the app:

  1. Open the App Store on your iPhone or iPad.
  2. Search for “MoyaApp” and tap “Get” next to the Moya Messenger app result.
  3. Follow the on-screen instructions to complete the installation process.

Once installed, you can enjoy unlimited messaging, calls, and SASSA services free of charge.

While Moya is not the official SASSA app, it serves as a valuable tool for monitoring and managing your SASSA SRD grant status and payments, complementing the application process provided directly by SASSA.