How to Apply SASSA Reference Number?

The South African Social Security Agency (SASSA) offers crucial financial support to eligible South Africans through various social grants. To be eligible, you need to submit an application to SASSA and wait for approval. Monitoring your application status necessitates acquiring a distinctive SASSA reference number.
This comprehensive manual delves into the definition and significance of a SASSA reference number, alongside simple techniques for applying for or retrieving your number. Follow these instructions to acquire this vital identifier and oversee your social grant application status.
What is the SASSA Reference Number?
Upon applying for a SASSA grant like the R350 Social Relief of Distress (SRD) grant through GovChat, WhatsApp, or other platforms, you receive an alphanumeric code referred to as the SASSA reference number.
This distinct code enables you to check your application status at any time. SASSA generates it upon submission of your form to aid in tracking your approval progress. Jot down this number immediately upon applying.
Why is the SASSA Reference Number Important?
- Your SASSA reference number serves various crucial functions:
- Uniquely identifies your social grant application
- Enables online or phone-based application status checks
- Grants access to your SASSA account balance
- Facilitates the acquisition of a SASSA OTP code for verification
- Confirms your identity during application inquiries
- An incomplete application lacking your reference number cannot be processed by SASSA. This essential identifier code is indispensable.
Lost Your SASSA Reference Number? Here’s How to Retrieve It
If you misplace your SASSA reference number, you can retrieve it through several methods:
- WhatsApp: Message 082 046 8553, type ‘SASSA’ for information, then ‘status’ to connect with an agent who can assist you.
- USSD Helpline: Dial 1203210# to access the SASSA menu and follow the prompts to obtain your number.
- Agency USSD: Dial 1206227# and follow the menu instructions to retrieve your reference number.
- SASSA Call Center: Dial 0800 601 001, select option 1, and an agent will aid in recovering your number.
- Nearest SASSA Office: Visit an office in person and request assistance in retrieving your misplaced reference number.
- Online Status Check: Log into your account on the SASSA website or Moya app to view your number.
Retrieving your forgotten reference number is a straightforward process as long as you have already applied.
3 Simple Ways to Check Your Reference Number
Upon obtaining your SASSA reference number, you can monitor your application status through several convenient channels:
1. USSD Helpline Number
To check via the USSD helpline:
- Dial 1203210# on your mobile phone
- Follow the prompts to enter your reference number
- You will receive an SMS with your application status
2. Agency Administration USSD
To check via the agency USSD line:
- Dial 1206227# on your mobile phone
- Enter your reference when prompted
- Receive an SMS with your status details
3. SASSA Call Center
To check via the SASSA call center:
- Call 0800 601 001
- Select option 1 to speak with an agent
- Provide your reference number to obtain your status
How to Apply for Your SASSA Reference Number?
To obtain your initial SASSA reference number, you must first submit a grant application. Here are some ways to apply and acquire your number:
- Online via the SASSA website – Complete the application form and receive your reference number via email
- GovChat – Send a “Hi” to 082 046 8553 on WhatsApp. Follow the prompts to apply and receive your reference number.
- Call Center – Call 0800 601 011 to apply via phone and acquire your reference.
- Local SASSA Office – Visit an office in person, complete an application, and obtain your reference number.
- Third-Party Access Points – Apply through authorized hotspots and receive your reference.
Upon submission, make a note of your new SASSA reference number and use it to monitor your application status.
Having this unique identifier simplifies tracking the approval of your social grant. Follow this guide to apply for and make use of your essential SASSA reference number. With it, you can easily monitor progress and access the benefits you qualify for.