How Do I Fix a Declined SASSA SRD R350 Grant Application?

Experiencing a rejection of your SASSA SRD R350 grant application might lead to confusion and stress. However, there are practical measures you can take to rectify a declined grant. The crucial step is comprehending the underlying reason for the initial rejection.

Discover the Specific Rejection Cause

The primary task is to pinpoint the exact reason why your R350 grant application was turned down by SASSA. Here’s how you can do it:

  1. Visit the SASSA SRD appeals website at https://srd.dsd.gov.za/appeals
  2. Enter your ID number and the mobile number you used for the application.
  3. Click on “Send PIN” and enter the PIN sent to your mobile upon receipt.
  4. Choose the month you wish to appeal for reconsideration.
  5. Select the reason for rejection and submit your appeal.
  6. Await the response to your appeal request.

This process allows you to view the official reason stated for your rejection in Sassa’s records. Understanding this reason is crucial for effectively addressing the decline.

Supporting Documents

Once you have a clear understanding of the rejection reason, gather documents that counter it. These pieces of evidence will support your eligibility during the appeal. For instance:

  • Bank statements demonstrating income below the threshold if the rejection was due to excess income.
  • Your ID if the rejection was due to identity verification failure.
  • Evidence that you do not receive other grants if the decline was due to an existing grant.

Submit the supporting documents that directly address the basis for rejection along with your appeal.

Lodge Your SRD Grant Appeal

To formally contest your rejection, submit an appeal within 30 days of the denial date. This allows Sassa to reconsider the decision based on the evidence you provide. Some initially declined applicants have successfully appealed and are now receiving SRD payments. Hence, it is worthwhile to challenge unfair rejections. Monitor the status and provide any additional information if requested.

Follow Up If There Is No Response

While appeals typically take approximately 90 days to conclude, it is advisable to follow up if there has been no update for an extended period. Contact Sassa if necessary to inquire about the status. Persistence in following up often yields positive results.

By taking the appropriate steps, a declined SRD can be reversed. Identify the reason, gather opposing evidence, appeal within the designated time frame, and ensure you follow up. By addressing the specific grounds for rejection, your grant application can transition from declined to approved!