How do I Check my SASSA on WhatsApp?

If you’ve submitted an application for a SASSA grant, such as the child support, disability, or old age grant, it’s natural to want to keep tabs on its progress. Thankfully, there are various ways to monitor the status of your SASSA application. One user-friendly option is to utilize the WhatsApp messaging platform.

With WhatsApp, you can easily check SASSA status directly from your mobile phone using simple text commands. Below is a simple guide on how to check your SASSA application status using WhatsApp:

Step 1 – Send “Sassa” to the Official Number

To begin, open your WhatsApp application and send the word “Sassa” to the phone number 082 046 8553. This specific phone number is the official WhatsApp channel established by SASSA to cater to their services. 

After sending the message, you’ll receive an automated response from the SASSA WhatsApp chatbot, marking the commencement of your status check process.

Step 2 – Respond with “Status”

The chatbot’s response will present you with various service options accessible through WhatsApp. From the menu, reply with the word “Status” to signal your desire to check the status of your application. 

By replying with just the word “Status,” the system will provide the subsequent steps for checking your status.

Step 3 – Confirm You Possess a Reference Number

Upon entering “Status,” the chatbot will inquire whether you possess a reference number for your SASSA application. Reply “Yes” to validate that you indeed have this reference number within reach. 

Ensure you have this reference number on hand, as it is furnished during your initial submission of the SASSA grant application.

Step 4 – Input Your Cell Number and Reference Number

The chatbot will then request your cell phone number, which you used during the application process for your SASSA grant. Input your cell number, incorporating the country code (+27 for South Africa) in your response.

Subsequently, the chatbot will ask for your reference number. Enter the reference number exactly as it appears on your application receipt or confirmation SMS.

Step 5 – Receive Your SASSA Status Update

Once you’ve provided your cell phone number and reference number, the chatbot will automatically retrieve the status of your SASSA application. 

You’ll receive a message revealing your current application status, whether it’s pending, approved, or rejected. Additionally, the response should include details such as the grant type and other pertinent notes.

That’s it! Through a few simple messages, you can receive an update on the progress of your SASSA application via WhatsApp. Don’t forget to save the number 082 046 8553 for hassle-free status updates in the future.