SASSA Status Check: The South African Social Security Agency (SASSA) provides essential support to millions of citizens through various grant programs. Their SRD grant, recently increased from R350 to R370 in April 2024, helps vulnerable South Africans meet basic needs during challenging times.
SASSA has made it convenient for applicants to check their application status and payment dates through multiple channels.
Beneficiaries can verify their grant status online, via WhatsApp, by phone, or through an Android app. This accessibility ensures recipients stay informed about their payments without unnecessary complications.
SASSA Payment Date for R370 Grant
| GRANT MONTH | OLDER PERSONS GRANT | DISABILITY GRANT | CHILDREN’S GRANT |
|---|---|---|---|
| July 2024 | 03 July 2024 | 04 July 2024 | 05 July 2024 |
| August 2024 | 5 Aug 2024 | 6 Aug 2024 | 7 Aug 2024 |
| September 2024 | 2 Sep 2024 | 3 Sep 2024 | 4 Sep 2024 |
| October 2024 | 2 October 2024 | 3 October 2024 | 4 October 2024 |
| November 2024 | 4 November 2024 | 5 November 2024 | 6 November 2024 |
| December 2024 | 4 December 2024 | 5 December 2024 | 6 December 2024 |
| January 2025 | 6 January 2025 | 7 January 2025 | 8 January 2025 |
| February 2025 | 4 February 2025 | 5 February 2025 | 6 February 2025 |
| March 2025 | 3 March 2025 | 4 March 2025 | 5 March 2025 |
SASSA March 2025 Payment Schedule
For March 2025, SASSA has set specific dates for different grant payments. These dates help recipients plan ahead and know when to expect their money.
| Type of Grant | March 2025 Payment Date |
|---|---|
| Older Persons Grant | March 3, 2025 |
| Disability Grant | March 4, 2025 |
| Children’s Grant | March 5, 2025 |
The R370 grant (previously known as R350) follows a different schedule.
These payments typically happen after the second week of each month. There is no fixed date for the R370 payments, as they are processed randomly throughout the month.
Recipients should regularly check their payment status by using their application ID and phone number through the official SASSA status checking system. This helps track when a payment has been approved.
Why Your SASSA Money Might Be Delayed
Not seeing your SASSA money in your bank account? There could be several reasons for this delay:
Processing Delays: Sometimes SASSA hasn’t finished processing all payments by the scheduled date. In this case, the money will arrive shortly after the official payment date.
Payment Method Issues:
- Post Office Collections: If you collect from a post office, some branches may not have enough cash on hand, causing delays
- Cash Pay Points: Technical problems at cash payment locations can push back payment dates
Bank Account Problems:
- Incorrect banking details
- Account restrictions
- Bank verification issues
SASSA beneficiaries should wait at least 3-5 business days after their scheduled payment date before becoming concerned.
If the money still hasn’t arrived after this time, contacting SASSA directly is the best next step.
It’s important to keep your contact information updated so SASSA can reach you if there are issues with your payment. Most payment problems are temporary and get resolved within the payment month.
How to Appeal for the SASSA R370 SRD Grant Online
Step-by-Step Appeal Process
- Visit the official website – Open your device and go to srd.sassa.gov.za
- Find the appeal section – Look for the appeal icon on the website
- Click the green bar – Locate and click on the “Lodge an Appeal” button
- Enter your details – Provide your ID number and phone number
- Verify with PIN – Click “Send PIN” and enter the code sent to your phone
- Select appeal month – Choose which month you’re appealing for
- Provide reason – Explain why you’re appealing the decision
- Submit application – Click the “Submit” button to complete your appeal
Important note: The phone number you enter must match the one used in your original grant application. Using a different number will cause your appeal to be rejected.
The online appeal system operates 24/7, making it convenient for applicants to submit their requests at any time. After submission, applicants should monitor the status of their appeal through the same website.
This digital application process was designed to make the appeal system more accessible to all South Africans who believe their grant applications were incorrectly rejected.
Checking Your SASSA Appeal Status
When Your SRD Appeal Gets Declined
If SASSA rejects your Social Relief of Distress (SRD) grant appeal, you’ll need to take action.
When the system shows “Declined” or “Failed” for your appeal, this means SASSA did not approve your request to reconsider their decision.
The best step is to contact SASSA directly through their toll-free number.
Their representatives can explain exactly why your appeal wasn’t successful. This information helps you understand what went wrong and what options you have next.
You can check your appeal status in several ways:
- Using the online SASSA appeal status check tool
- Calling the SASSA helpline
- Visiting your nearest SASSA office in person
When contacting SASSA about your appeal, be ready to provide:
- Your ID number
- Appeal reference number
- Contact details
Important: Always follow up on your appeal status regularly.
Staying informed about where your case stands helps resolve issues quickly and improves your chances of receiving assistance.
If your SRD appeal is unsuccessful, you might qualify for other SASSA grants based on your situation. Ask about alternative support programs when you speak with SASSA representatives.
SASSA Status Check 2025
1. Online Status Verification through SRD Portal
The fastest way to check your R370 grant status is through the official SRD website. Here’s how to do it:
- Visit the official portal at srd.sassa.gov.za/sc19/status
- Enter your ID number used during application
- Provide the same mobile number you used when applying
Once you submit this information, the system immediately displays your current grant status and payment information for 2025.
This method requires internet access but is the most reliable way to get updated information.
Pro tip: Make sure all information matches exactly what you provided during your initial application, as even small differences can prevent you from accessing your status.
2. SMS Status Check Method
If you prefer using SMS, you can check your status without needing internet access:
- Open your phone’s messaging app
- Type the word STATUS followed by a space and your ID number
- Send this message to 32555
The system will process your request and send back information about your application status.
This method works with any basic phone and requires minimal airtime.
| What to Send | Number to Send To | Example |
|---|---|---|
| STATUS [ID number] | 32555 | STATUS 9001234567890 |
3. WhatsApp Status Verification Process
WhatsApp offers a data-efficient way to check your SASSA status:
- Save 0820468553 as a contact in your phone
- Open WhatsApp and send any message to this number
- Follow the automated prompts that appear
- Provide your ID number when requested
The WhatsApp service will respond with your current status information.
This method is free when using WiFi and uses minimal data if you’re on a mobile connection.
4. Phone Helpline for R370 Status Updates
For those who prefer speaking with someone directly:
- Dial 080 060 1011 from any phone
- Follow the voice prompts to reach the SRD grant section
- Provide your ID number for verification
- The agent will share your current status and payment information
This toll-free number operates during business hours.
Have your ID number ready before calling to speed up the verification process.
5. Moya App Status Checking Feature
The Moya App offers a data-free way to check your SASSA status:
- Download the Moya App from your device’s app store
- Open the app and navigate to the “Services” section
- Find and select the “SASSA SRD” option
- Enter your ID number and phone number
- View your current status information
Benefits of Moya App:
- Uses no data to access SASSA services
- Available 24/7
- User-friendly interface
- Provides notifications about payment dates
6. In-Person Office Verification Options
If your application has been pending for more than two weeks, visiting a SASSA office might be helpful:
- Locate your nearest SASSA office
- Bring your ID document and application details
- Speak directly with a SASSA representative
Documents to bring:
- South African ID or valid identification
- Phone number used in application
- Application reference number (if available)
- Proof of address (helpful but not always required)
Staff can access detailed information about your application status and help resolve any issues that might be delaying your grant.
7. Mobile App for Payment Date Tracking
The unofficial R370 Status Check app provides a convenient way to track your SASSA payments:
- Visit your device’s app store
- Search for “R370 Status Check”
- Download and install the application
- Open the app and enter your ID number and phone number
- Tap “Submit” to view your status
System requirements:
- Android 5.0 or higher
- At least 1GB RAM
- 200MB free storage space
The app allows you to check payment dates, submit applications, and receive notifications about important SRD grant announcements.
With unemployment at 32.9% in 2025 and poverty affecting over half of South Africans, the SRD grant provides essential support to millions.
Regular status checks ensure you stay informed about your application and payment dates.
Always use the same ID number and phone number that you provided during your initial application. Using different information may result in errors during the verification process.
SASSA never charges fees for status checks or applications. If any service asks for payment, it is not legitimate. Report such services to SASSA immediately.
SASSA SRD Application Status Meanings
Understanding Failed Status Checks
When checking your SASSA SRD grant application status, you might see that your status check has failed. This typically happens for several reasons:
- Your application form is incomplete
- You’re registered with UIF (showing “UIF registered” error)
- There are data verification problems
- Your grant was suspended or canceled by officials
- You provided incorrect bank account information
- Technical issues with the status check website
What to do if your check fails:
- Wait a short time and try checking again
- Submit a new application with complete information
- Double-check all your personal details for accuracy
- Verify your banking information is correct
- Complete all required fields on the application form
If you believe your application failed in error, you can submit a reconsideration request.
Understanding Pending Status
A “Pending” status on your SASSA SRD grant application means your application is still being processed. The verification team is currently reviewing your application and documents to determine your eligibility. This is a normal part of the application process and requires patience.
Understanding Declined Status
If your status shows “Declined,” your SRD application has been rejected. Your application is no longer being considered for approval.
Common reasons for declined applications:
- Incomplete application form
- Inaccurate personal information
- Not meeting eligibility requirements
- Submitting duplicate applications
Once declined, you may need to address the issues and submit a new application.
Understanding Self-Exclusion Response
When your status shows “Self-Exclusion Response Found,” SASSA has determined you’re not eligible for the grant. This typically means:
- Your income exceeds R370 per month
- You’re receiving financial support from another program
- You’re residing in a government facility
This status clearly indicates you don’t meet the income requirements for the grant.
Understanding Referred Status
A “Referred” status means your application has been sent to other departments for additional verification. This doesn’t mean rejection—in fact, applications with this status have approximately a 90% chance of approval.
Why applications get referred:
- Random selection for verification
- Multiple complaints registered against the applicant
- Need for additional verification of information
The application remains in this status until the other department completes their verification process.
Understanding Identity Verification Failure
An “Identity Verification Failed” status indicates that your personal information doesn’t match records in the Department of Home Affairs database. This discrepancy prevents your application from proceeding.
To resolve this:
- Ensure all personal details match your official identification
- Check for typing errors in your ID number
- Make sure your name matches your official documents
Accuracy in your personal information is crucial for successful verification.
Understanding Period Pending Status
“Period Pending” means your application is waiting for verification for the current payment period. Your application isn’t being actively processed yet but remains in the queue for review. This status relates specifically to the current payment cycle.
Understanding Period Approved Status
When you see “Period Approved,” it means your application has been approved for the current payment period. You should receive your SRD payment soon. This status confirms you’ve met all requirements for this month’s payment.
What to expect:
- Payment should be processed shortly
- No further action needed from you
- You can check payment status through SASSA channels
Understanding Period Declined Status
A “Period Declined” status indicates your payment for the current month has been declined. However, this only affects the current month—you may still receive payments in future months if you remain eligible. This temporary decline doesn’t necessarily impact your overall grant approval.
Approved But No Payment Status
If your status shows “Approved” but you haven’t received payment, remember that approval only confirms eligibility—not that funds have been released yet.
Payment process stages:
- Approved (eligibility confirmed)
- Payment pending (processing)
- Paid (funds released)
Only be concerned if your status shows “Paid” but you haven’t received your money. You can track payment status through SASSA’s USSD service or website. For ongoing concerns, contact the SASSA hotline or visit an office.
Understanding Income Source Identified Status
The “Means Income Source Identified” status means SASSA has discovered you have monthly income above the maximum threshold. This makes you ineligible for the grant, which is designed only for those with income below a specific amount.
This status clearly indicates that financial records show you have sufficient income and therefore don’t qualify for the R370 SRD grant.
Checking Your SASSA Grant Application Status
You can check your SASSA grant status through several methods:
- SASSA Website: Visit sassa.gov.za and go to the status check section
- USSD Code: Dial 1203210# on your mobile phone
- WhatsApp: Send “status” to 082 046 8553
- Call Center: Contact SASSA at 0800 601 011 (toll-free)
Remember to have your ID number ready when checking your status. Most online methods require both your ID and phone number used during application.
SASSA R350 Grant Payment Dates
SASSA typically releases R350 SRD grant payments in the first week of each month. Payment schedules work as follows:
| Month (2025) | Estimated Payment Dates |
|---|---|
| March | March 3-7 |
| April | April 1-4 |
| May | May 5-9 |
Payment dates may vary based on your application month and approval date. SASSA often announces specific dates on their social media channels and website.
Appealing SASSA Decisions and Tracking Appeals
If your grant application was rejected, you can appeal within 90 days of receiving the decision. To appeal:
- Visit srd.sassa.gov.za
- Click on the “Appeals” tab
- Enter your ID number and phone number
- Select the reason for your appeal
- Submit any supporting documents
To check your appeal status, return to the appeals section on the website and enter your details. The system will show your current appeal status.
Updating Banking Details with SASSA
To update your banking details for SASSA payments:
- Visit your nearest SASSA office with your ID and bank statement
- For SRD grants, go to srd.sassa.gov.za and select “Update Banking Details”
- Enter your ID number and phone number
- Input your new banking information
- Verify your details before submission
Always ensure your bank account is active and in your name. SASSA may take 7-14 days to process banking detail changes.
SASSA SRD Appeal Processing Times
SASSA typically takes 30-60 days to process an SRD grant appeal. However, processing times vary based on:
- Current application volume
- Complexity of your case
- Availability of verification systems
During busy periods, appeals may take longer. You can check your appeal status online using the same portal where you submitted it. SASSA doesn’t require you to reapply while an appeal is being processed.
Understanding “Pending” Status and Next Steps
When your SASSA application shows “pending,” it means your application is still being reviewed. This status indicates that:
- Your details are being verified against government databases
- No decision has been made yet
- Your application remains active in the system
If your status remains pending for more than 30 days, you can:
- Continue checking your status weekly
- Contact the SASSA call center for updates
- Visit your local SASSA office if the issue persists
No action is required while your status is pending unless SASSA requests additional information.